Fastest channel. The on-call team replies in business hours, usually under 10 minutes.
Tap the button on mobile to open the chat directly. On desktop, WhatsApp Web opens in a new tab.
Open WhatsApp · +91 8593 888 837Contact
Talk to us
Fastest reply on WhatsApp. Usually within 10 minutes during business hours. Replies in Malayalam, Manglish, or English.
Contact channels
Phone
One number for calls and WhatsApp. It rings at the Edappal office, not a call center.
- +91 8593 888 837 (calls + WhatsApp) Call
Ideal for documents, longer queries, or when you want a written record. We reply within 24 hours.
Goes to info@getndial.com. The form below routes there cleanly and tracks
the request internally, so nothing slips between channels.
How we respond
What happens after you reach out, in order.
First-touch timing depends on the channel. WhatsApp messages get a reply in under 10 minutes during business hours, and a reply at 09:30 the next working day if sent outside hours. Voice calls reach a person on first ring during business hours; if the on-call team is in a meeting, you get a callback within 15 minutes. Emails get an auto-confirmation immediately and a substantive response within 24 working hours. The form on this page routes to a senior team member rather than the on-call WhatsApp line.
Initial replies come from the on-call team: 3 rotating consultants who can answer basic questions across all 6 service pillars. If your enquiry is complex, they pull in the right specialist inside the same conversation. Barcode and ISO have one team, legal filings another, web and design and marketing a third. You will not be transferred between channels or asked to re-explain your situation to a new person.
On the first call we ask 3 things: the service you need, the business size and stage so we can quote correctly, and your timeline. We share our fixed fees on the page and confirm whether the timeline is realistic. We do not run a sales script. If your situation does not need our service, we say so on the first call and point you elsewhere — that policy has cost us a few sales this year, and we are fine with it.
Visit us
HQ
Edappal · Get N Dial Info Service Pvt Ltd
2nd floor, Karimbanakkal Building,
Thrissur Road, Edappal,
Malappuram, Kerala 679576
India
Landmark: On the Edappal–Kunnamkulam road, near the Edappal junction.
By car / bike: Parking available on the ground floor.
By bus: Edappal KSRTC stand, 5-min walk.
By train: Edappal Railway Station, 10-min auto-rickshaw ride.
What happens here: This is where most of the work happens. The full Get N Dial team (compliance specialists, designers, web developers, and admin) works from this office. Document handovers, ISO consultant visits, and engagement kickoffs all happen here. Walk-ins are welcome during business hours; a WhatsApp message before you arrive helps us have the right person ready.
Second office
Kochi · Vyttila
Kochi (Vyttila) office, by appointment. WhatsApp +91 8593 888 837 to schedule.
Ideal for: Clients based in Ernakulam, Aluva, or along the Kochi metro line who prefer to meet locally rather than drive up to Edappal. We travel up from Edappal or our Kochi liaison meets you, depending on the meeting type. Use this office for one-off discovery meetings and document drop-offs, not ongoing operations. Schedule on WhatsApp at least 24 hours ahead so we can confirm staffing.
Drop by during business hours. From Thrissur, factor in 45 minutes; from Kozhikode, 90 minutes.
Office hours
| Day | Hours |
|---|---|
| Monday–Saturday | 09:30 – 18:30 IST |
| Sunday | Closed |
WhatsApp messages outside hours get a reply at 09:30 the next working day. We're closed on national holidays; see the Google Business Profile for current closures.
Or send us a message
Tell us what you need in the form below. Our team will contact you soon. Your details land in our inbox and the on-call team picks them up.
Prefer WhatsApp directly? Message us on WhatsApp or email info@getndial.com.
WHAT TO INCLUDE
The 3 things that get you a quote fastest.
If you tell us these 3 things upfront, we can quote and timeline you on the first reply with no back-and-forth. None of this is mandatory, but it shortens the discovery loop from days to minutes.
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1. The service, named directly.
"GST registration for a new sole proprietorship" beats "I need help with compliance." If you are not sure which service applies, that is fine. Say what you are trying to do (sell on Flipkart, open a restaurant, export spices to Saudi Arabia) and we will map it to the right paperwork.
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2. The business size and stage.
Number of employees, annual turnover band (under ₹1.5 cr / ₹1.5–10 cr / over ₹10 cr), state of registration, and whether you are a sole proprietor, partnership, LLP, or private limited company. A lot of services have small / medium / large pricing brackets. Knowing this on the first message avoids a follow-up exchange.
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3. The deadline, if any.
Government decisions take what they take, but knowing your real deadline lets us flag what is tight and what is not. A buyer asking for a Halal certificate by next month is a different timeline conversation than one with no specific date in mind.
If you already have documents prepared (PAN, GST certificate, board resolution, IEC code), attaching them to the first message saves another exchange. Please send PDFs only; we do not accept Word or JPG for compliance filings.
Which channel should I use?
- Need a price or quick question? → WhatsApp. 10-minute reply.
- Sending documents or details? → Email or the form. We get a written record on our side.
- Bulk inquiry (10+ certifications, multi-location)? → Form first, then we'll set up a call. The form routes you to a senior team member instead of the on-call WhatsApp line.
- Emergency / certification expiry tomorrow? → Call +91 8593 888 837. We pick up faster than WhatsApp on urgent voice calls.
- Phone
- Form